[Resolved] Airtel Prepaid — 1p per second billing | |||
I have 1p per second (local and std) active on my aritel prepaid connection. But I never bothered to look if I was being charged correctly, thinking that Airtel serves its customers very well. But today i realized that this is not the case. They are charging more. I had called nearly 4-5 seconds (local call to one of my friend) , and I was charged nearly 19 paise. That means from the day I had opted for the 1p per second thing, I have been charged wrong. I dont want to change my number, so I have to stick to Aritel. So I have no other choice. But I thought to post this here, so that other customers are aware of the practice Aritel follows. So be careful, and check on the charges being deducted after you call. Regards, One very unsatisfied Airtel customer. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
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And they are saying that it's mentioned in that as a 1 year validity as I checked my SMS 2-3 nothing has been mentioned means Airtel Misguiding it's customers regarding it's offers.
So is there any way to launch a complain in Consumer Forum as well as in TRAI regarding this misguiding.
Thanks,
Abhinay.