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[Resolved]  Airtel Prepaid — Regarding my airtel prepaid account reactivation - money lost in reactivation

I have a Airtel Pre-Paid connection (Number:[protected]. I was using it happily, one day it stopped functioning, no calls I was able to make as well as no incoming calls. I contacted Airtel, Indira Nagar office and they communicated that recharge validity was over. I couldnot recharge it on time due to my hectic work schedule and vacations.
After three weeks of follow-up & by paying Rs 199/-, with help from Airtel Indira Nagar office; My pre-paid was active again (with life time validity) couple of days back.
The problem is: I had a balance of Rs 820/- in my account before this life time validity recharge which is not transferred to my account. I contacted Airtel Office & Airtel Customer Care; they confirmed that Rs 820/- was in balance before this recharge BUT they will not be able to transfer it back to my account.
My point is that my money which got lost (Rs 820/-) due to this account recharge should be refunded back to me. It should not happen that because of account reactivation, whatever balance I have in account gets lost. Pls help in this regard.
My contact details: [protected] (Other airtel mobile on which I am available if contacted); E-mail ID: [protected]
Complaint marked as Resolved Aug 14, 2020
Complaint comments  10 CommentsShareTweet


Airtel Prepaid — mobile lost

i am virendra kathane having airtel mobile number [protected] for mumbai circle, has lost my mobile today on 11th April 2008 at 8:15 PM so reaquesting you to stop the outgoing facility for this account

Airtel Prepaid — Lost of money

hello sir
my name is karnik kothari my cellphone number is [protected] from last 1 and half year i am using this airtel number. from last 1 month i lost my 500/- rs. balance, i lost so much balance from airtel. i am not going anywhere from last 6 months and they said you will went to madhya pradesh and chhatishgadh, they have charged so many services which i don't say yes to them...please sir help me on this and get out of me from this.
I am K. Thippeswamy having Life Time Airtel mobile number [protected] for Andhra Pradesh circle, has lost my mobile today on 29th April 2008 at 10:30 PM @ Bangalore, so requesting you to stop the outgoing facility for this account.
respected sir,
i have lost my mobile and i went for my simcard replacement. in this regards the customer care executive had informed me that i have to pay 84rs for 16kb sim n 100rs for 32 kb sim. but the dealer here in bapatla is collecting 150rs for just 16kb sim. i need justice in this regards. if the company itself collecting that amount i have no problem in paying but the dealer is collecting this amount illegally. so please kindly help me.
i am unable to contact customer service from last three months Avinash Bhanu having Airtel no. [protected] for Bangalore circle, has lost my mobile yesterday night i.e 11 december 2008 at 11:30 pm, so am requesting you to stop the outgoing facility from my mobile.
Hello Sir,

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Sachin Randive.
Maverick Mobile Solutions, Pune.
+91 [protected]
i am Naman gupta having airtel mobile number [protected] for mumbai circle, has lost my mobile today on 29th sep 2008 at 8:15 PM so reaquesting you to stop the outgoing facility for this account
AirTel network signal is good in our area. Similarly the boosters and full talk time offers are good but we are still feeling bad or sad for removing the booster 65(A-A ~ 10paise/minute). So please bring it back with a low rate. Wish you a lot to improve in your business more. Congrats...! ! !
Thank you,
i am sobiya using airtel 4 the past 3year. my number is [protected]. and i have all my staf[censored]sing airtel too. i am subscribed 2 airtel radio and airtel freinds chat and wat and all stuff without my concern and every month so much money of mine is been deducted from my account.i simply don believe this. this is not the way the customers are been taken care. i wan you to take severe action and refund me all my money back othewise i will have to surrender my number, my airtel landline number, my airtel office number and all my staffs airtel number to. i want a response within today.

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