[Resolved]  Airtel Prepaid — money diduction , with no reason

dear sir,
my self virender soni, my no is [protected], in the name of Mr B.L Soni(my father)
i am suffering with this problume since 21st may 2009, on this date i recieved a msg
from the no 64611050 saying that i have downloded a game which charged 50 rupees.
it was a shocking affence for me bcs i didnt downloded any game .
When i telked with custmer care, they told thet their system is showing the i have dawnloded a game. this was how i lost my first fifty rupees .

then on 23th may i visited 12131i.e. my airtel my offer to get confirmation of there msg pack 50 .
where i come to know that by paying Rs 50 i will get 200 local/ national sms free.
so on 10:08 am i recharged my mobile no with the recharge ID 707167.
After 25 mins when i did a national sms to my friend i got another shock . i lost my 3 rupees for those 2 msgs . when i told this to costmer care the told that they have changed the offer by rs 25 inspite of Rs 50, and was without information . after that at 9:00pm i again visited 12131 for confirmation . and here the msg was same, that by paying RS 50 Iwill get 200 local/national sms free. for the proof i am having the recording of that msg .

I am very much fed up sir, please do somthing plz, i am regularly calling to there nodal officer
bt i am not getting any setisfactory ans .

With the hope of positive reply

Virender Soni
[protected]