[Resolved]  Airtel Prepaid — Add on facility not activated for past 20 days

I, Ms Poongothai Ragukumar having airtel prepaid connection no [protected], from 23rd may 2009 for Add on purpose. But past 20 days Add on facility is not activated… and charging rs.1/ call. I had taken this connection only for 20paise scheme….the worst service i ever came across I called to customer care executive and supervisor but nothing fruitful only the assurance of words… I complained more than 10 times… they said wait 48 hrs… still im waiting for 48 hrs… past 20 days im getting the same words from worst airtel company….
I am expressing my fustration no empathy and no concern at all. So what i conclued is that using Airtel is unsafe any you balance can vanaish for no reason and even if you raise complaint it will taken care.
I am going to sue Bharhi Airtel in the consumer court.

So many times complained about it... and even after 15 days of the complaining movie going on, and talking to all the people out there, including CCS, Floor Supervisors, TL and Asst. Managers, the issue is just not resolved.

They always keep on repeating the same old words..."Its under process... N It'll be resolved as soon as possible..." This "as soon as possible" has no specific time limit or so... They are all useless... My friends always say I'm very Optimistic... Now I've also started believing that... See the Height of my optimism...

Still I believe that... Hope someday my issue's resolved... I still hope...

i call lot of customercare service but called me 48hours system not update how many 48hours and executive not transfer call to supervisoryour customercare service not solve problem than why should open this service? shutdown this process.

The Customer Care really don't care about the customer. airtel is awarded best service provider in the gsm service but I think airtel also want worst service provider award by customer.

Moral of the story: Don't trust Airtel. Don't buy Airtel. If you can't afford Hutch, go without a phone. Hire a messenger to send your messages. Above all, don't call customer care and waste your time. Buy some other card. Even an out-of-state on roam SIM.


DONT TRUST AIRTEL CONNECTION... WORST AIRTEL CONNECTION...POOR CUSTOMER CARE SERVICE... DELAY IN ALL SERVICE...VERY LAZY ANSWERS