Airtel Prepaid — Recharge benefits not given

Hi,

I have got the message for Airtel Validity of Rs 43 for 3 yrs validity, 24x7 10 paise A-A calling, 10 paise A-A msg, 25 paise other msg. and 38 Rs. talk time.

I recharged with this plan, I got 38 Rs talk time but now I am being charged Rs 1 / min, even when I call to my friends group. To this group previously a/c my basic plan I was being charged 10 paise/min anf to others Rs1/min

When I wrote mail to them and called their hot line no 999 from airtel office or 121, I got the same response that my problem will be rectified within 24 Hrs and I'll refunded my deducted money. But as you can guess, nothing has happened till now. I have almost lost my 100 bucks.

My mobile no is +91-[protected]

Thanks & Regards
Dolly