[Resolved] Airtel Prepaid — Unwarranted deduction of Balance | |
I am an Airtel MP Chhattisgarh. I pursuing my law degree from Raipur and since last 3 months I have been on roaming. On roaming I use to get my number recharged with Rs. 50 SMS pack and thereby avail 400 SMS. The charges were deducted according to roaming tariffs directly from my A2M SMS account. On 30th June I got another such recharge done. My A2M account shows 400 bal. Yet when I am sending SMSs the charge is being deducted from my main account balance. I tried calling the customer care number but to no avail. Then I mailed to the customer care people. They guaranteed that the problem will be solved in 2 days, but its 1 week today and yet the problem continues. Kindly take necessary actions. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Airtel — unwarranted deduction of charges
For the last 3 weeks AIRTEL has been deducting Rs 5/- per day from my prepaid balance towards "STOP MOSQUITO SUBSCRIPTION SERVICE" for which I have never subscribed in the 1st place. Despite several attempts through various dealers, to stop this nuisance, I have already lost about Rs 125/- and am still losing money. Please help me by stopping this unwarranted deduction and nuisance and by letting me know how I can get the amount re-credited to my account.Joseph J
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