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[Resolved]  Airtel Prepaid — unable to make isd call

m unable to make isd calls from 48 hrs, i ve complaint n they say we need more time, this not the first time.moreover call center executive are showing attitude, they have no knowledge and dey misbehave.
when i have to make call, i need my problem to b solved den after 3 days i[censored] solve it.its usless.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  3 CommentsShareTweet

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Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.


Regards,

Hunny Chugh
Airtel Customer Service Team
My ISD call is not activate please activate ISD Call
Its weird,

It didnt work for me when i was in florida for 10 days. so i resolved it on my own by recharging for extra 100 rs because you need to have a minimum balance of 99 rs before you could make any call. next if go to settings and carrier and connect to a different provider, mine was set to automatic and was connected to AT& T so i changed to T-mobile and it worked :) if you rely on customer service they would take ages to reply
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    Airtel
    Customer Care Service
    Customer satisfaction rating
    43%
    Complaints
    50530
    Pending
    0
    Resolved
    20201
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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