[Resolved] Airtel Prepaid — No validty or offer after recharge | |
Hi, I have an Airtel Prepaid connection [protected], and validity was expiring on July 19th. However i recharged the lifetime offer ( which the shop dealer told me) for 199Rs and I even got a confirmation message saying it is successfully recharged. But, Later when i checked i didnt get validity or the balance. I called Airtel customer care countless times. But, they said that, 199 plan was valid only till June and now for 199 there is an offer where the local call charges will be reduced to 60ps. But, since i didnt have validity, that offer was useless for me now. I was told to recharge once again for 99 rs to get validity. However, if i do that now, i will be getting the call charged according to the 99 plan and not for the 199 rs i have already paid. I was extremely unhappy about this bad way of marketing by Airtel. I will be disconnecting all airtel connections at my home once I find a suitable time. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
my mobile no' [protected] i request to remove all the chargble facilities which your company provide on my mobile except outgoing and incoming call
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I am a Govt Emplye.I having a Post paid plan in Airtail for three year validity up to 08 AUG 2009.I cotect two time to custom care before valitity to extend three year more.custom care agree my request but not provide and send bill 150 plan.I again contect to custom care but not satisfy answer.
my wife request again to custom care and give a prepaid plan.In this time show balaceRs 1700.60
I not understod this amount please clirify to us I being only paid call charger+tax +preepaid plan Between expairy date post paid plan
to preepaid plan.No extra ammount paid.I am not satisfy Airtail service.plese help me
Gajendra singh
[protected]