[Resolved]  Airtel Prepaid — Inactive Sim No. [protected]

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Dear Sir,
I was using post paid Airtel connection No.[protected] from past two and a half year as GM (Vigilance)
I got this phone transfered in my name when I retired from the company in Jan-09.
Further I got this number converted from post paid to pre-paid as I was going out of the country for long time in April-09.
I got the sim recharged for about Rs.1000/- before going out side.
However to my surprise Airtel unilaterally made this sim inactive saying that varification has failed.
It is surprising the number which is being used by me for past two and a half year how varification can fail. Secondly when I am away from my house how somebody can reply on land line? Airtel has forfited my balance in the sim which was nearly Rs.1000/-
Can you help me in getting my money back from Airtel and do something so that Airtel stops cheating the customers unilaterely.
Kind regards
Yours sincerely
Om Prakash Sharma
Retired GM Vigilance SAIL
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Aug 14, 2020
Complaint marked as Resolved 
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Airtel — Inactive Number

Hi,

I have been using the number[protected] for the past 6 years. I went to abroad and forgot to keep the number active and it got inactivated.

I need to get this number back. Let me know what are the options available?

I am ready to pay any extra charges or willing to take it as postpaid option too. Just want to get the number back.

I tried to call that number and it’s been out of service. So, it’s not already allocated to any customer.

If it’s got allocated to any distributor, please let me know the contact details of the distributor so that I can get the connection from the him itself.

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