[Resolved] Airtel Prepaid — Unsubscribe Cricket messages | |
On Saturday 19.09.09 I had received a message stating that your cricket message alerts will be activated in 3 days .To unsubscribe call[protected] with charges of Rs 5 per day. On Sunday 20.09.09 I had sent one complaint mentioning that when I had not subscribed for any such facility why should I send call for unsubscribing the cricket messages. Further on 22.09.09 I sent message on No[protected] that I do not want any cricket messages and that I am least interested in cricket game and i want that sport to be banned .Despite this message sent the messages kept on coming on that day. Fed up with this I rang up the customer care no 121 and contacted mr sagar who promised that the messages will be stopped and Rs 5 deducted will be credited back. Today on 23.09.09 at 10.09 am i recd one message from 543212 that you have been unsubscribed from Airtel Cricket pack and also later a message from 876 stating that if you are satisfied with the last interaction you had with sagar Sms Yes for which I sent Yes sms. Later from evening I am continously getting cricket message alerts that is disturbing me in my work for which want a claim for mental torture of Rs 5000/- and also the credit of amount deducted . Now it's up to Airtel what to do. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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Thank you for subscribing to SUB CSCORE. For 1st time user enjoy free alerts for 2 days. Enjoy the Airtel Service. To deactivate sms UNSUB CSCORE to 55383.
Strange, as I have no interest in cricket (sorry guys) nor did I ever subscribe. A few other people I know have also been 'SUBSCRIBED' to this service without asking. Daylight robbery or what?
Paul