Airtel Prepaid — uncalled for deductions

Airtel Prepaid — uncalled for deductions

K Kumar Sampurnanand from Jajpur, Odisha

I have been using airtel prepaid service with no. [protected]. Recently an amount of rs 10 was deducted twice saying it was for love tips subscription (which i had not subscribed). Compalining to it, they refunded back only 10 rs/- I wouldn't have mind it it was end to it.. Now they have again deducted rs 15/- saying I have chosen comedy junction.I never subscribe anything on my mobile. Talking to friends, also reading the forum here, I have found that, lately there has been a plenty of cases o[censored]nwanted deductions from airtel, with no/partial refund that too only if complained. . I request the competent authorities to look into the matter, and see if this is some kind of scam from the side of airtel. (Once may be a mistake, but twice is a cheating.) Was this information helpful? No (0) Yes (0)

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parthipan

from Pune, Maharashtra

I have been using Airtel prepaid service with no.[protected].Recently an amount of rs 10 was deducted saying it was for friendz chating(which i had not subscribed). i will give evidence. Because balance deducted at the date and time of[protected] at 1.15pm-3.15pm only. I did't touch my mobile at that perticular time. I'm working in Defence contract basis. They won't allow mobile inside.That one all are known. What network Airtel i don't know?I keep on calling customer care that also not yet connect. Now a days so many network available with cheap call rate. Why they doing like that?

Robin Kandwal

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K