[Resolved] Airtel Prepaid — STOP service request

[Resolved] Airtel Prepaid — STOP service request

A anu_karnal from Delhi, Delhi

The mobile phone companies provide several services mostly paid, through simple SMS or through net, sometimes SMS comes and by mistake the reply is sent and service starts, it is very easy. The company starts charging. But when requesting to stop there is no way other than through Customer Care, which will never, listen or obey. There is no proof of telephonic request. So the process should be reverse. The TRAI should make sure that company should not cheat innocent users. Even DNDC will stop promo ads for some time but will not stop so called SERVICE, daily horror,scope, caller tune, jokes and many more money squeezing services. I am using Airtel prepaid since 10 years. By my unlucky I replied oneSMS from 55382 and getting menace. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

sanjay verma

from Mumbai, Maharashtra

these companies just want to make money out of anything...customer is the one who is always fooled
im too facing the similar problem but the customer care no of airtel never helps..its so irritating

Binod kumar

I am airtel connection holder. I feel that this company is trying to compensate the loss of revenue that occured due to low call rate
by cheating with innocent customers

rkjspk

from Chandigarh, Chandigarh

these companies just want to make money out of anything...customer is the one who is always fooled

im too facing the similar problem but the customer care no of airtel never helps..its so irritating