[Resolved] Airtel Prepaid — failed to verify the address | |
1. I purchased prepaid Connection([protected]) on 10/09/2009 And same was activated on the same day. I recharged with Rs. 1000/- from my credit card. 2. Service was available till 5th oct. 2009 and finally deactivated on 20/11/2009. 3.I have registered the complaint by hotline from Airtel shoppe (Tonk Road, Jaipur on 10/10/2009.and was told that same shall be activated by 17/10/2009 at 10:47 IST istead of activating the no. same was permanently deactivated.( Reaason Address not verified.) 4. Subsequentlty i received the mail from 121 and again deposited the documents at airtel Bikaner speedway on 17/10/2009. 5. Subsequently i purchased another prepaid connection no. [protected] from jaipur and the address was verified from jaipur from your executive. But house located just 500 meters from Airtel shoppee was not verified from your executive. 6. Your executive was supposed to verify the address within 2-3 days he failed to do so. This all indicates I am at no where at fault.I request u to reactivate the no. i[censored] r not able to do so please refund the amount to my credit card. The details are as under: Name of Connect: Nisha Date of purchase: 10/09/2009 Date of recharge : 11/09/2009 for Rs. 1000/- by Credit card (Which further verifies the customer. SIM No.[protected] I am in touch with Airtel customer care since 10/10/2009 they failed to provide the service and also forefited the balance available in the card. Please help me to get the service or refund of balance amount Dr. Nisha jain [protected], [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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airtel cunstomer care is not responding and inspite of repeated complaints they are not providing the itemwise call details of the last month, i.e., Dec 2009