[Resolved] Airtel Prepaid — MISUSE OF ADDRESS PROOF AND ID PROOF

[Resolved] Airtel Prepaid — MISUSE OF ADDRESS PROOF AND ID PROOF

A A S Nair from Bhubaneshwar, Odisha

I had taken a new airtel connection in Orissa in july '09 giving my address and id proof along with self attested photograph.the form was filled and all documents attached by the franchisee in my presence. Now after over 6 months I have come to know from the customer care that my number [protected] has been issued in some other persons name. The greatest problem is that my id and documents has been used to give connection to some other person, which as a matter of fact cannot be confirmed because the customer care is not giving me any details whatsoever about it. I am in a total fix, as i am using a number not with my id and someone else might be using my name for wrong,illegal things. The airtel customer care is not ready to give me details if any connection is being used on my name. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
2 Comments	Share
Submit Close

Related Airtel reviews

View all 54497 Airtel Reviews

Comments

tejas15

from Beawar, Rajasthan

i want to get id proof of all airtel prepaid users for kind some information so how can i get it please help me...

dissat customer

from Bengaluru, Karnataka

Even I have the same problem as stated above. The number which I had purchased was under my name. for few months the number was not in use & again I started using the number. The number is still in use, but Last year i got to know that the documents attached to the number which i'm using is not mine. so the number is not under my name. Someone else has been using my documents for a different number. How can this happen? I had to face lot of problem becase of this & even now the number is not in my name. IFf anyone can fix this issue from airtel please post the airtel E-mail ID so that i can contact you reagrding the same. This has given me a very bad experiance with airtel.