[Resolved] Airtel Prepaid — gprs wap | |
Sub: complaints ref no:[protected] and [protected] – regarding My mobile no is [protected]. I’m using your airtel prepaid service for the last two years. Now i’m in a plan to change my mobile service to other network along with my family members’ numbers. Reason is above mentioned complaint reference, just go through the conversations between me and your customer care persons. The mistake is mine. First i used your gprs service. While i’m surfing in net cricinfo.com i accidentally touched a games download link (my mobile is a touch screen mobile). That’s my second mistake. After that i received a message from airtel live mentioning that my balance is reduced for downloading games from airtel live using wap. 99 rupees gone. Well actually you take it from my account without my consent. I gave a complaint this to customer care. They talked nice safeguarding your service. Just a accidental single click, you took my money. Well, that’s a nice way to earn money. I’m spending around 400 rupees for a month for using airtel service for various recharge. But this is the response from you. I’m thinking that you purposefully put that link in most of the pages in such a way that if accidentally someone clicked that link you will take their money even without downloading any thing. Check my account. I didn’t download a single kb from that address. Ok any how, you won, keep my money. No need to return. Even if i go to consumer court you will win. But i’m going to throw away your sim card after all our rate cutter validity over on april. Not only me all my family members using airtel because i’m using it. They ll also throw it. So you are the loser. There are various ways to earn money. But this is cheating. Bye. Only fools will download games by spending money when there are thousand sites giving it free of cost. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
I hav activated GPRS on 30 dec 2009 at 11.30 after that i was been charged 15rs for activated GPRS which is unlimted GPRS service, after that i started browsing and i was been charged 30ps/50kb also and i was having 32 rs and minus 15rs of GPRS means my balnace was 18 rs and it was reduced to 0.00...so plz i request to give refund for wat i charged for 18rs with no .[protected]
Reply
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information