[Resolved] Airtel Prepaid — Consumer Service | |
I have Airtel Prepaid connection and my no is [protected]. I have chose friends card and while signing the form daily deduction for service was 50 Paisa/day. And later on they increased it to Re.1/day. Now when I want to use my FRIENDS SERVICE and create group with my friends. Their service of *110# is not working and when I called to Customer Care and asked them to do so they again started one more condition of min bal of Rs.30/-. When I recharged my mobile and again called them frequently for the same they locked my number so now I am not able to connect CUSTOMER CARE AGENT. THIS IS LITERALLY OUTREGIOUS, AND SUCKING CUSTOMER LIKE LITCH. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
DEAR SIR / MADAM,
I AM YOUR AIRTEL CUSTOMER MY NO. IS [protected] YESTERDAY ( 09/02/2010 ) I HAVE DONE RS, 63 AIRTEL EASY RECHARGE AT 1:59 PM ( TRANSID [protected] ) FOR LOCAL & NATIONAL FREE SMS PACK, AFTER THAT I HAVE DONE RS, 35 AIRTEL EASY RECHARGE AT 2:00 PM ( TRANSID [protected] ) FOR LOW CALL RATES AND DONE RS, 50 AIRTEL EASY RECHARGE AT 2.01 PM ( TRANSID [protected] ) FOR TALKTIME. AFTER ONE HOUR AT 3PM I HAVE SENT MESSAGES TO MY FRIENDS BUT MY AMOUNT WAS DEDUCTED AT THE NORMAL RATES. FROM THIS PROBLEM I PERSONALLY VISIT TO YOUR KOTA HUB AT NAYAPURA BRANCH ( KOTA RAJASTHAN ) YOUR HUB EXECUTIVE TOLD ME THAT THEIR SERVER IS DOWN AND THEY MAKE A CALL TO CUSTOMER CARE AND GIVE THE WIRELESS PHONE TO ME AND THE EXECUTIVE SAID TO ME TALK TO OUR CUSTOMER CARE EXECUTIVE, THEN I TALK TO HIM I TOLD THE PROBLEM HE GAVE ME THE REF NO.[protected]. AT 7:46 PM I MAKE ANOTHER CALL TO AIRTEL CARE ( 121 ) FROM MY OWN NUMBER FOR MY COMPLAINT SOLUTION BUT YOUR EXECUTIVE USED ABUSIVE LANGUAGE ( GAALI ) TO ME AND CUT THE CALL.. FOR THIS I AM REGISTERING A CASE TO CONSUMER FORUM. GIVE REVERT WHY HE USED THE ABUSING LANGUAGE.
I AM YOUR AIRTEL CUSTOMER MY NO. IS [protected] YESTERDAY ( 09/02/2010 ) I HAVE DONE RS, 63 AIRTEL EASY RECHARGE AT 1:59 PM ( TRANSID [protected] ) FOR LOCAL & NATIONAL FREE SMS PACK, AFTER THAT I HAVE DONE RS, 35 AIRTEL EASY RECHARGE AT 2:00 PM ( TRANSID [protected] ) FOR LOW CALL RATES AND DONE RS, 50 AIRTEL EASY RECHARGE AT 2.01 PM ( TRANSID [protected] ) FOR TALKTIME. AFTER ONE HOUR AT 3PM I HAVE SENT MESSAGES TO MY FRIENDS BUT MY AMOUNT WAS DEDUCTED AT THE NORMAL RATES. FROM THIS PROBLEM I PERSONALLY VISIT TO YOUR KOTA HUB AT NAYAPURA BRANCH ( KOTA RAJASTHAN ) YOUR HUB EXECUTIVE TOLD ME THAT THEIR SERVER IS DOWN AND THEY MAKE A CALL TO CUSTOMER CARE AND GIVE THE WIRELESS PHONE TO ME AND THE EXECUTIVE SAID TO ME TALK TO OUR CUSTOMER CARE EXECUTIVE, THEN I TALK TO HIM I TOLD THE PROBLEM HE GAVE ME THE REF NO.[protected]. AT 7:46 PM I MAKE ANOTHER CALL TO AIRTEL CARE ( 121 ) FROM MY OWN NUMBER FOR MY COMPLAINT SOLUTION BUT YOUR EXECUTIVE USED ABUSIVE LANGUAGE ( GAALI ) TO ME AND CUT THE CALL.. FOR THIS I AM REGISTERING A CASE TO CONSUMER FORUM. GIVE REVERT WHY HE USED THE ABUSING LANGUAGE.
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my mo. no. is [protected] from this not call to customer care plz instantly solve problem of my no.