[Resolved]  Airtel Prepaid — Prepaid balance getting deducted automatically

My name is Mohamed Haneef and I own the Airtel Mobile number [protected]. I recently (about a month back) converted my Post Paid connection to Prepaid. From then on, I notice that my mobile currency is getting deducted automatically. Initially I thought it was due to the internet connections like Airtel Live and Mobile Office and then later I disabled all the internet related services. Yesterday I called the customer care and reported this problem. They created a complaint (Complaint number:[protected] and told me that it will be resolved by 8th March 2010. Since the mobile currency is getting deducted automatically, even when I recharge in few hours, the mobile balance is going down to 0.18 paise. Because of this I am not able to make any outgoing call. (For example, I recharged my mobile to Rs.150/- yesterday at about 7pm and by 10:30pm my mobile balance went down to 0.18 paise out of which I just made 1 STD call which cost Rs.2/-). So far in the last one month, I have lost about Rs.530/-. Yesterday when I called customer care I had a balance of Rs.38/- after the call when I checked the balance it has gone down to 0.18 paise.
When I reported this issue to the customer care and spoke to customer care representative Raghu and supervisor Mohammed Nadeem they did not care about this issue they have taken it so lightly. Taking 5 days to resolve the priority 1 problem is really not acceptable. Since I not able to make any outgoing calls, I request you kindly take necessary action and resolve my issue as soon as possible and return back the lost currency.