[Resolved]  Airtel Prepaid — gprs complaint

my airtel mobile no.prepaid

[protected]
user name: JOBY MATHEW
CIRCLE : NEW DELHI
complaint:


I have activated internet on my mobile by dialing 567# and selected unlimited Rs 10(100mb day) same time i lost my balance by Rs 10 .Same time i received sms saying that ur request cannot be processed and also got a message saying that ur unlimited 50kb 30ps activated and u can use the service.


I have activated this on 21 03 10 and thought that i have made somemistake but i am sure .
steps i followed


after i dialing 567#
selected 1.internet packs
and the offer list came
from that i selected option 4.( unlimited rs 10(100mb day).


And i today was in need of gprs ie on 22 03 10 and i activated daily plan .And the message came in and i got angry.




so take necessary action .


i have lost my money(20Rs) and time .
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i have activate rs.98 gprs pack..., then the charge of suffing and all are cut in my main account..., and the company said its charge of airtel live but in my mob. there where no setting of airtel live..., i have only MO(mobile office)
and my customer care is blocked..., wat i m do?????????????????????????????
i request to... company to provide satisfaction
my mobile number is [protected]
i m waiting...for your reply or phone call...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54506
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information