[Resolved]  Airtel Prepaid — Duduction of monthly services

Hi,

This is in regard to Airtel value aided service pack provided to customers in Bihar.In Bihar there is no provision through which you can make a direct call to customer care executive and let him know your concern. All they have provided is SMS facility which never worked against complaint.
I have sent several SMSs to the customer care unit but I am yet to hear from them or get my problem resolved. My concern is I want my Value Aided Services(VAS) pack to be deactivated but still they are deducting Rs. 99.0 every month instead of deactivating the service even after receivin hundreds of SMSs.
Can I expect any help here from this forum.Any help or advise will be highly appreciated.

Regards,
Kashif
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Aug 14, 2020
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