[Resolved]  Airtel Prepaid — higher rate of deduction form prepaid voucher

sir,
i had purchased Rs 330/- prepaid voucher on dated 1.03.2008 and for getting rate redused to Rs 1, a top up of Rs 49 was also done. Upto 3.3.2008 rate per call deducted is @ Rs 1.

From 4.03.2008 rate deducted is Rs 3 per minute. On enquary (1st complaint no-4131000, 2nd complaint no[protected]i got information that rate was increased because on 4.03.2008, Rs 14 was recharged in my account. As on 4.03.2008 more than Rs 200 balace available in my account so there is no reason behind recharge of Rs 14 and actuall it was not done by me. it is the mistake of AIRTEL who wrongly credit Rs 14 in my account and deduct higher rate ie Rs 3 per minutes.

My Mobile No is = [protected]

Kindly credit the amount charged at higher rate as quickly as possible.

Thanks

shailendra
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I WANT MY PREPAID NUMBER [protected] LIST OF OUT GOING CALL&INCOMIN CALL & ALL MESEGES
i want my outgoing call & incoming call & all message details
i want my out goingcall & incoming call details my prepaid numberis [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information