[Resolved]  Airtel Prepaid — Not providing call details but deducted Rs50

I asked Airtel customer care for the details of my outgoing calls.They told me to sms certain text to 121 "EPREBILL etc". Rs 50 deducted from my account in a second. Not a problem so far. But what I received in email was the details of just 3 days (NOT 30 days)... that means I dot the value of Rs 5 and my Rs 45 went in vain. Whats more... now Airtel Customer Care has barred my call. I cant speak to the human Customer Care anymore from my number.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,
My name is Mayura Sonewane, my airtel prepaid mobile number [protected] I am kindly requesting you for out going and incoming call history from 1st October to till this date.please can you send through by my e-mail ID mahesh.[protected]@gmail.com
If there is any procedure to get call history, messages Please let me know how can i get call records.
Thank you

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