[Resolved]  Airtel Prepaid — Charged but not provided Missed Call Alert Service

Hi

I am a regular mobile user and due to my nature of work I need to be in constant touch with my client. I have just now relocated to Kolkata and I must say the network of Airtel is worse here in Rajarhat area. That too didnt bothered me much and I subscribed to Airtel's missed call alerts. Upto my surprise, the money was deducted but no alerts were forwarded to me. When I contacted customer care, they were just fooling around.

Its been more than 15days and still no concrete step has been taken for my complaint. Please look into the matter and do the needful. As for me, I am going to ban Airtel connection in my office.

Regards
Prashant.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

CALL DETAILS FOR MY NUMBER [protected] INCOMING N OUTGOING SMS'S ALSO TO MY EMAIL ID

Airtel Prepaid — Miss charging

Dear Sir,
I am an airtel consumer for last 2 years last week my balance amount was reduced two times on no outgoing calls,
So, Kindly do the needfull of on my account.
Yours sicerely,
Shanmugavel .N
[protected]
respected sir,
i am jinal patel, i want to ask can i delete my all received and sent messages & another question is can messages be seen if all details about my number is given,



thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54508
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information