[Resolved] Airtel Prepaid — Automatically activated Hello tunes & deducted Rs.45 from my account
CChinmoy Bharatendu Mohanty
My Mobile no. is [protected]
10 days before I got a call from [protected] from a person(not IVRS call, that person interacted with me and answered my quried) regarding hello tunes but I denied the offer. On 12.08.2008 I got two messages abt deduction of Rs.30 and Rs. 15 from my account for subscribing hello tunes and downloading Gayatri mantra as Hello tunes respectively. I immidiately unsubscribe the Hello tunes. I have contacted several times your customer care regarding above issues but they are failed to resolve my issues.Therefore I request you to resolve my issues and credit Rs.45 in my account as soon as possible.
Same type of problem I faced Two months before that they activated the Internet automatically on my mobile no and deducted Rs.299.
2 days before I also received a call from [protected] from a person named DEVI, she also insisted me for Hello tunes .I also denied her for Hello tunes offer and told her abt my previous harashment from Airtel. Pls take care of not to activate Hello tunes again.
I have been facing these type of harashment from airtel regularly.
Pls take care of above mentioned matters.
Thanks. Chinmoy Bharatendu Mohanty.(Mob. [protected])
Complaint marked as Resolved Aug 14, 2020