Airtel Prepaid — validity benifits not recieved | |
dear sir, I have been using airtel no [protected] for last two years, which makes me one of your valued customer.On 2nd september i had done an easy recharge, as per the scheme i was to get the full talk time and a validity extension of 6 months, out of which five months extension would be carried to my account within 7 days of the recharge.I have not got the benifits of 5 months validity extension till date.Have launched the complaint to the customer care many times but the service has not been provided till date.Even today i had a conversation with a floor manager Namely Durga Prasad but the answers to my queries were not entertained in the logical manner it was more of a manuplation.I being a learned b school graduate do not expect this sort o[censored]nprofessionalism from such a big telecom company.In todays time times have changed and the customer retention is must in this era, this mismanagment can not be tolerated. i request you to please look into this matter with prime priority. Thanks and regards mayur wali Was this information helpful? | |
 3 Comments | |
Comments
My mob no is [protected].by is automatically being deducted everyday please help me.
Reply
Dear sir,
i hope this message reaches you in the best of your health. well as per the issue, i have been using airtel pre paid connection with the number [protected] and my validity expires on may 30th 2009. as per the agreement, i recharged my number today dated 3/6/2009 with a voucher of Rs 110 /- but my number is still barred. I even tried for other vouchers and even lifetime validity but it remaind same. Sir i tried to contact customer care verbally through phone by dialing 123 but there's no option for complaints. well sir then i got this page n and i hopefully trust that this matter would be solved...
...Thanking you in anticipation...
Airtel customer,
Sede. yano
********************************************************************************...⇄
i hope this message reaches you in the best of your health. well as per the issue, i have been using airtel pre paid connection with the number [protected] and my validity expires on may 30th 2009. as per the agreement, i recharged my number today dated 3/6/2009 with a voucher of Rs 110 /- but my number is still barred. I even tried for other vouchers and even lifetime validity but it remaind same. Sir i tried to contact customer care verbally through phone by dialing 123 but there's no option for complaints. well sir then i got this page n and i hopefully trust that this matter would be solved...
...Thanking you in anticipation...
Airtel customer,
Sede. yano
********************************************************************************...⇄
validity period not confirm in company
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