[Resolved] Airtel Prepaid — Unethical recharge by airtel | |
I am an Airtel MP subscriber, during my last visit to Kolhapur i committed a mistake of recharging my cell phone through m- cheque for Rs 110 through two separate vouchers of Rs 60 and 50 and i got a talk time of only Rs 1. Can you believe it? Your staff, name Digambar was extremely impolite on the customer care...(???) Your manager refused to come online to explain why...this is rip off and i m planning to take up this matter to consumer court if it is not sorted out within next 48 hrs. The mockery is that i am trying to register a complain on 198 for last 4 days but the call automatically cuts off after 49 seconds. I need an immediate apology and explanation in addition to my talk time. I am copying a couple of news channels on your malpractice, It's not an issue of money but principle and inconvenience. Please revert to me on the number +[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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AirTel — unethical
I am a prepaid customer, on 04.08.10 I selected an option of Rs.5 for 50MB internet.I used 49MB. Airtel deducted a Rs. 36 from my Balance. I called customer care, twice, It is a paid call. Happend to spend much time. but no use. meantime I contacted Airtel Gallary. They say call 121.On 21.08.10 mobile was on sleepmode, pushed a button to activate, a message came Thanks for downloading, charged Rs.99/- I was roaming. called 121 paid service twice to get the money back.
On 24.08.10 at 14.52Hrs. message came charged Rs.5/- for game.
On 25.08.10 at 14.53Hrs. message came charged Rs. 5/- for game
I never use / play game.
On 21.08.10 I requested customer care people to activate do not disturb service, She told it will take 45 days to activate.