[Resolved]  Airtel Prepaid — Unauthorised deduction of balance.

Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).


We assure you that we are committed to resolve the issue to your satisfaction.


Regards,

Hunny Chugh
Airtel Customer Service Team

Airtel prepaid mobile — Unauthorise deduction for airtel radio service from my account

airtel india deducting a sum of Rs 30/=every month against airtel radio service.I have never asked this service. Was requested toMr Negi Regional officer of Rajasthan India. No action has been taken & this month again Rs30 has been deducted from my Mobile no 09929331. PrePaid amount
Pkjain
43 B Everest Colony, Lal Kothi Jaipur;302015
Email; [protected]@yahoo.co.in

I have the same thing of automatic activation happening in my airtel account i think for the second time without any intimation my my end. Twice in a year. Bloody cheats! Airtel just chooses numbers to do this activationa nd then they say that this activation is not possible except from the customers side it self.
not to mention their Customer Care number which does not give you an option to talk to the customer Care executive unless u follow a single IVR path, and that too after getting disconnected twice..

hi
3 months back radio offer is acivated for my mobile and i dont want that radio offer now
so please tellme how to de-activate that offer
thanx...

your service deducted my 10/- every week just for the airtel radio services.This come with new plans to cheat peoles this really sucks highly u mother ...[censored]u ...airtel

deactivation of airtel radio service and requisting for refund lost amount

Dear Sir,

My number is [protected] . I have been using your service since 3.5 years. Now i am facing problem
from your sevice airtel radio. i am unable to using customer care . it is not working correctly from my number. yesterday back i lost amount of 40 Rs.(30+10 ) now i am afraid to recharge amount in my number. so please de-activate airtel service and refund my lost amount.

Once again i request you please send message what action your taken.


Thanks and Regards
J.S.Vishnu Varathan([protected])

Myself karthikayeni I have air tel connection for last one year. But from last month onwards they dedute money for Air tel radio without our knowledge. We dont want this service. So pl take immediate action. Otherwise I have to change my sim.Pl immediatly stop air tel radio. My phone no.[protected].

Dear Sir,
my self vinod kumar, a customer of Airtel Prepaid Delhi region(# [protected]), today (around 4.30 or 4.45) a call is coming on my mobile, I press 'OK' button for answering, but when i hear that this is an promotional call I disconnect the call. But after that an SMS is coming on my mobile in which an information about deduction of Rs. 30/- from balance for AIrtel Radio. I am not requesting any kind of this type of services. Airtel deducted Rs. 30/= for providing the Airtel Radio service for 30 minutes valid for 30 days without my request and prior approval of mine. Is Airtel losing customers due to MNP and by this way they are compensating for their lose.

Hope for early settlement.

Airtel Prepaid — Unauthorised deduction in prepaid balance (Airtel)

I am using my airtel number since last 7 years. I was a happy customer. Couple of months back, I activated AirtelTV (mobile tv) for my mobile, again I deactivated the same within the same week. After that in last 3 months, I have been charged atleast 7 times (40/- each). Every time I called up CustomerCare unit, they said they will refund the money. But that never happened. They are not aware of why this activation is happening. One Customer Care person accepted that there is some problem in the system, that’s why this is happening. I tried to connect Nodal Office also, but nothing happened till date. Now I am searching an option to go to Consumer court to complaint the same.

Samit (airtel mobile number [protected])

iam not satisfy ur service

am using my airtel number since last 3 years. I was a happy customer. one months back, I activated AirtelTV (mobile tv) for my mobile, but AIRTEL MOBILE TV don't support my mobile, again I deactivated the same within the same week. After that in last 4 weeks, I have been charged atleast 4 times (40/- each) and daily (10/- each) also. Every time I called up CustomerCare unit, they said they will refund the money. But that never happened. They are not aware of why this activation is happening. One Customer Care person accepted that there is some problem in the system, that’s why this is happening. I tried to connect Nodal Office also, but nothing happened till date. And then I like to contact to your customer care but don't connect it.Now I am searching an option to go to Consumer court to complaint the same.

kasinathan (airtel mobile number [protected])

Airtel Prepaid Account — Airtel Radio Service

Dear Sir,

I have not asked for any Airtel Radio Service . But this morning ay 9.57 AM I ahve received a message that my AIR TEL RADIO SERVICE has been activated and they have debited Rs 30/- to my account. My mobile number is [protected].

Kindly deactivate this service and refund the deducted amount of Rs 30/ immediately

Latha Sreedharan
[protected]