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Airtel Prepaid Connection — unfair ringtones download charges
my airtel no is [protected].from last one months airtel is cutting unfare charges like 10 rs ,7 rs without any requst for ring tone downloads or gprs.
please do some thing is my case, i am airtel customer from 2 years.
Airtel — Ringtone charges without any subscription
Recently Airtel has charged and dedcuted Rs.45 from My talktime and they are saying that i have activated hello tune services.They are saying that whil dialling mine friend i Have pressed * due to which it got activted.
it its but offcourse that while speaking you press the * Button accidentally.
they are refusing to refune the charges saying that it cant be reversed , just like me thousands of customer are there who are unknowingly charged.
I think this shoud be stopped by AIRTEL as wihtout any confirmation from customer side ringtone should not be activated.
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prepaid service — Set ringtone without my consent
My mobile number is [protected]. Without my consent on 25 february arount 8.30 pm, caller tune has been set and deduct Rupees twenty from my. So I contact on customer care few times they said that onmy request it has been done but when i said that through which mode I have communicate you to do so
then they say that their computer is not showing this.
So I again request you to please let me know through which mode I have requested you to set tune on my phone.
Hoping your response at the earliest.
Thanks