[Resolved]  Airtel Prepaid — Continuous main account balance deduction with deduction of net data balance from my mobile no. [protected] with only use of internet

Address:

Dhule, Maharashtra

Respected Sir,
I have recharge my mobile no. [protected]. on[protected] at 08:43pm, MRP: Rs.398.00, transaction ID-[protected]. Valid: 90dys. I got Benifit: 6GB during night+6GB (11pm-6am) for net. After that on[protected] at 05:00pm I recharge my mobile no. [protected] with MRP:Rs60.00, I got talktime:Rs60.00,Balance:Rs60.00,trans.ID-[protected]. From that day[protected] Whenever I use internet, there is continuous both deduction-from my Main account balance+Net balance deduction. I Gave complaint & request for 4 to 5 times to 121 customer care but still there is no solution given to me about it. My last complaint given on[protected] at10:37am & there was SMS on my mobile on[protected] at 03:48pm. that-
" Your Service Request No. CBDMO[protected] has been resolved. We Tried Contacting you and were Not Able To Contact You. For assistance call 121."
AND from that day till today I am calling 121 customer care and I am getting answer that- "thank you for calling airtel ....plz visit our website www.airtel.in.
TOTAL COMPLAINT NO.:
1) RMOPC[protected] on[protected] at 10:00pm.
2) CBNRA[protected] on[protected] at 10:37am.
3) CBDMO[protected] on[protected] at 11:01am.
4) RMOPC[protected] on[protected] at 11:06am.

So, pl'z SIR kindly draw your attention on detail given by me & pl'z solve the same.
Yours faithfully,
Gaurav Dhatrak.