Airtel Prepaid — Deducted 58 rupee without any usage and reason

Address:Bangalore, Karnataka

AirTel prepaid deducted more than 58 without usage
Hello

This is Hari my mobile no# [protected] and it is AirTel Prepaid connection. 58+rupes deducted from my balance without usage and information on September 14, 2012.
On Sept 13th evening my balance was 119.31 rupees, and on Sept 14th 8 am I got an sms saying
You don't have enough balance to activate 2G GPRS pack of 98 rupee for 30 days.
The amount what I had by that time is: 68+ rupees.

Please no needful on amount deduction.

Thanks
Hari
[protected]
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Comments

Namaste Hari,

This is to inform you that your concern listed on 14 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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