[Resolved]  Airtel Prepaid — deduction of amount and no response from customer care

Airtel prepaid mobile service — Deduction of amount

Dear Sir,
I recieved unwanted adv. SMS regarding Hellotunes and songs etc. and the same is subscribed without my request or permission. I have complained many times but no action has been taken against the advetizing/subscribing agencies. Even these subscription are updated on monthly basis.
KIndly take necessarry action as soon as possible or allow me to proceed to the consumer court.
Sincerely,
Dr. Abdul Baqi
Deptt. of Civil Engineering AMU Aligarh
MObile no. [protected]

Airtel Prepaid — Deduction of amount with out permission

For the first time, I took Airtel Prepaid service during January, 2008 (Cell[protected]. After that many times I received "ring tones" offer from Airtel that "I you want to down load ring tones at free of cost, then pay Rs 50/-".
During february, 2008 I have sent message to Airtel to down load ring tones. They have deducted Rs 50/- from my account and sent message that it is valid only for one month. But within one month period I didn't get any ring tones and the already deducted amount of Rs 50/- is wasted .
Hence, I didn't want to continue with this offer and kept quiet. Now in the month of March, 2008, Airtel has sent message that they have deducted Rs 50/- from my account towards renewal of above offer.
It is very frustating to see that with out my consent, how this Airtel people have deducted Rs 50/- from my account and renewed "useless" ring tones offer.
I request the Airtel authorities to return the deducted amount and not to deduct any amount in future with out any request from the user.

AirTel — Deduction of amount in Prepaid connection

My Airtel Cell No. [protected] of AP (Hyderabad) is a prepaid connection. Presently it is being used by Wife in my absence, as I am in DR Congo on deputation to UN. In the last 15 days or so, My Prepaid balance suddenly got deducted Rs.500 and Rs.400 respectively in different occassions. It is sure and confirmed that my wife has not used this amount for making calls or other service where the amount is deductable. I would request you to look in to the matter of illegal deduction of amount from my prepaid balance by the Airtel.

airtel prepaid servece — not getting customer care service

respected sir,
this is pulok roy one of the customer of your esteemed company, i am using your network through prepaid system of airtel since 1(one) year but regretfully i have to say that i am not getting your customer service since 29.04.08 just because of intentional discontinuty from your side . my sim no. is [protected].
so this is my request to you plese take necessary steps to mitigate this problem and oblige.

pulok roy
[protected]
nabadwip, nadia, w.b

i lst my money like that many times

Exactly the same thing happened to me. Every day the same thing happens to me. About 5 to 15 rupees geelts reduced from my balance every day.

I'm your Airtel Prepaid Subscriber for the past 5 to 6 years...I have a problem with Airtel live from 1 Aug'08...I had called up your call centre and raised a complaint but so far my complaint is not resolved by any of your staffs.I'm not using your Airtel live Service but charges are debited from my account without any usage.So far i have lost around Rs.250 on this.I promise you that i'll never ever use Airtel Service so kindly waive off the charges and credit back the above said amount...

Hope you do the needful...

I'm your Airtel Prepaid Subscriber for the past 5 to 6 years...I have a problem with Airtel live from 1 Aug'08...I had called up your call centre and raised a complaint but so far my complaint is not resolved by any of your staffs.I'm not using your Airtel live Service but charges are debited from my account without any usage.So far i have lost around Rs.250 on this.I promise you that i'll never ever use Airtel Service so kindly waive off the charges and credit back the above said amount...

Hope you do the needful...

Thanks
SURESH.S

My No:[protected]
Pondicherry-605 001

Airtel Prepaid — deduction of rs. 50 without of my permission

deduction of rs. 50 from my airtel account.in behalf of job alerts.do nessary action in this regard, iwill be highly thanful to you.

AirTel — Airtel Customer Care - No use

I am forced to write this complaint by Airtel Customer care which does not know information about airtel policy for shifting of broadband and telephone connection at new locations.

The request was made to Airtel on 11-June-2008 and every time i got misleading information about how much time it would take to restore the services at new location.

I have made 10 calls so far, and wanted to escalate this issues but no one is there to listen about the problem

Regretting that i had chose to use airtel. I am very disappointed by the services and customer handling of airtel.

Thanks,
Rajeev
[protected]

AirTel — no responce from customer care

good evening
my mob no is [protected] i am making international call but at many times only the ring goes there no body pick the phone . when i saw the balance again they have debeted the amount from phone account i called the customer care so many times but they only telling that this amount wil get credited to u r account in 12hrs-24hrs------ these people r lying. today 3-10-08 i lost my 50rs with out talking .

Airtel(prepaid connection) — amount deduction

Hye, My self Sapna my no is [protected], just tell me one thing how can you renewed on demand services without the confirmation of a customer, and deduct amount from my account please cancel this services or debited amount in my account

Airtel Prepaid — Frustration

I bought an Airtel prepaid sim in the month of July last year, i.e, 2008. Without me doing anything, I was subscribed to the laughter club pack. Now I am charged Re 1 every few days. My main complaint is about the frustratration caused to me due to the extrreme poor standard of the jokes messaged to me everyday. Reading such jokes everyday has caused me great loss of grey cells, patience and composure. I asked my vendor a way to unsubscribe it but they were of no help. I looked up the Airtel website but it too was of no use. So, i request to concerened authorities to look into the matter and take actions against the company and its service for causing me mental damage.

Thank You

Sir,
i have a airtel prepaid connection no. [protected], i need detailed all call statement for march 2009.
Can you mailed me. please reply my e-mail id. [protected]@yahoo.co.in.

i hape you reply my request.

thanking you,

As per your SMS received on 13/06/09 at 10:16 "Missed Call Alert Service will be renewed in 3 days and you will be charged Rs.15 for 30days"

I dialled for unsubscribe the above with " *321*883# " on the same day.

But sorry to say, you have charged for that by SMS on 16/06/09 at 13:25.

What does this mean?

My request is not to deduct the above charge from the mobile account balance.

Mobile No. [protected]

Airtel Prepaid — No response

I wanted to stop comedy junction service and according to their advice I send SMS on 121 to STOP that service. But they have deducted again without my consent. Pl. arrange to stop it. My mobile no. is [protected].
Regards,
A.K.Sarkar

50 RS ARE AUTOMATICALLY DEDUCTED FROM MY SIM AND MESSAGE CEME ITS 4 D MATRIMONY SERVICE WHICH I NEVER SUBSCRIBED

Airtel Prepaid — customer care no. doesn't respond

on my no.[protected] when i tried to call customere care no.121 it doesn't respond anymore kindly remove technical mistake so that i may continue to use services conviently

Dear sir
i lost my sim card no [protected] of ANDHRA PRADESH PLEASE STOP THE CONNECTION

MY NO [protected] PLEASE GIVE THE MESSAGE

mobile se deduction of amount for sport. don't cur amount my mobile no.