[Resolved] Airtel Prepaid — Airtel charging unnecessarily and make my account nil | |||
Sir, I am The Owner of mob. no[protected]. On 3th Dec,2010 is continuously received messages in every 5 to 15 sec from airtel which shows i was charged 0.30 paise for something. Due to which my RS 80 balance become nil with in an hour. Kindly look into the matter and return/recharge my balance as soon as possible. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
MY MOBILE NUMBER IS [protected]. I HAVE ALSO BEEN CHEATED BY CHARGES TOWARDS UNSOLICITED RUBBISH MESSAGE FROM AD-54321 SAYING THEY HAVE RENEWED SUBSCRIPTION FOR LOVE5 WITHOUT MY PERMISSION.THIS MESSAGE COMES FROM LOVE NUMBER 53030 CHARGING ME FOR THE RUBBISH MESSAGES WHICH FILL MY IN BOX WITHOUT MY PERMISSION. I AM VERY UPSET BY THIS AND WANT AIRTEL TO STOP THESE UNSOLICITED MESSAGES RIGHT AWAY AND RETURN THE MONEY SO FAR INCLUDING PERIODICALLY CHARGED.OR SHOULD I TAFE IT UP WITH TRAI
Reply
hello...
i'm the owner of mobile number [protected] i have been charging
daily 10rs for using net... but actually i'm not at all using.. today when i wake up at mornijng... i saw the message as you have been charged Rs.10 for using internet..
yesterday allow when i didnt touch the phone as i was in coll my phone s at home... asa i reached home i got hte message you have been charged Rs.10 for using internet... lik this daybefore also i lost my balance Rs30 unnecessarily... for sure i know i'm not using a servise or using net...
pleas file a complain and rectify my problem please get back my balance to me...
and this is unfare from airtel... i'm charged unnecessarily when not at all using the internet...
i'm the owner of mobile number [protected] i have been charging
daily 10rs for using net... but actually i'm not at all using.. today when i wake up at mornijng... i saw the message as you have been charged Rs.10 for using internet..
yesterday allow when i didnt touch the phone as i was in coll my phone s at home... asa i reached home i got hte message you have been charged Rs.10 for using internet... lik this daybefore also i lost my balance Rs30 unnecessarily... for sure i know i'm not using a servise or using net...
pleas file a complain and rectify my problem please get back my balance to me...
and this is unfare from airtel... i'm charged unnecessarily when not at all using the internet...
hello,
i m the owner of mobile number [protected].
yesterday i had used internet service on our mobile, i had opened Facebook and yahoo mail. it must have taken me 2-3 min of browsing and then i exit from the system. however your system started deducting money continuously.. almost 250 rs have been deducted, its more than now 24 hrs and u r still deducting money and sending messages for the same. after every 20-30 min we are recieveing message" 4.80 rs charged for xyz kbs of download" even though we are not using internet service anymore.
we even switched off the phone twice but nothing happened, money is still deducted. there seems to be a glitch at your end. this is your technical fault because of which we are losing our balance. please rectify this immediately and refund the money. this is very unacceptable.
i m the owner of mobile number [protected].
yesterday i had used internet service on our mobile, i had opened Facebook and yahoo mail. it must have taken me 2-3 min of browsing and then i exit from the system. however your system started deducting money continuously.. almost 250 rs have been deducted, its more than now 24 hrs and u r still deducting money and sending messages for the same. after every 20-30 min we are recieveing message" 4.80 rs charged for xyz kbs of download" even though we are not using internet service anymore.
we even switched off the phone twice but nothing happened, money is still deducted. there seems to be a glitch at your end. this is your technical fault because of which we are losing our balance. please rectify this immediately and refund the money. this is very unacceptable.
Hello
my mobile no. is [protected]. I too agree with the automatic balance deductions airtel is accused of. I am not interested in any of the value added services of airtel but I am frequently charged rs.5-15 unnecessarily with the message 'you have been charged rs.5 for activating the '______' service'. But on 23rd May the problem became serious when I was surfing facebook on mobile internet and I received a message that 'You have been charged rs.65 for downloading java game from airtel.But actually no file was downloaded on my phone.On contacting customer care, I was told that the money cant be refunded because it was purchased by me and it was not due to airtel service. I was really annoyed.Please try to return my money as soon as possible.
Thanks,
Arush Nagpal
my mobile no. is [protected]. I too agree with the automatic balance deductions airtel is accused of. I am not interested in any of the value added services of airtel but I am frequently charged rs.5-15 unnecessarily with the message 'you have been charged rs.5 for activating the '______' service'. But on 23rd May the problem became serious when I was surfing facebook on mobile internet and I received a message that 'You have been charged rs.65 for downloading java game from airtel.But actually no file was downloaded on my phone.On contacting customer care, I was told that the money cant be refunded because it was purchased by me and it was not due to airtel service. I was really annoyed.Please try to return my money as soon as possible.
Thanks,
Arush Nagpal
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