[Resolved] Airtel Prepaid — reducing balance | |||
Dear Sir, My mob no is [protected].I had recharge the same on 24/05/2011 at 07:51 PM and got a talktime of Rs 87/-(total 87+04=91/-,Rs 4 was previous bal) vide Trans ID[protected].At 0800PM when i send one sms of Rs 3/- my balance was Rs 58/- only.This not first time,Airtel is doing this type of business with me science last 2/3 months.198/121(compl cell /cus care) are another bogas dept of Airtel.They will simply tell"sir,technical up-gradation is going on, pl call later" or your call will cut in between after listening you some EVR instruction for 5/6 minutes.This my advice to all INDIANS pl d'nt take connection of Airtel,your mental peace wil be disturb. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
I have activated GPRS on 27 Jul 08 at 1230pm. They deducted Rs.30 at 1:30pm and got message Rs.14.99 is deducted for ur last VAS download. Through out the day no service was available. I was able to access the GPRS from 11:00 am on 28 Jul onwards. Same thing has happed till 30 Jul 08 and no action from Airtel other than a refund of Rs 15, eventhough I complained about it so many times.
Reducing balace
They deducted Rs.30 last week as coller tune & Rs 15 against deducted on 14.07.2009 saying caller tune activated. But caller tune already I have discunnected. Please take necessary steps to reimburse my amount.
They deducted Rs.30 last week as coller tune & Rs 15 against deducted on 14.07.2009 saying caller tune activated. But caller tune already I have discunnected. Please take necessary steps to reimburse my amount.
I got a SMS from AIRTEL on 30/08/2009 matter containing "You are important to us ! We offer you Fullest Talktime on all topup recharges for 90 days!! Extra TT will be credited in 48hrs of recharge. Happy Recharging". After getting this SMS I got facilitated 2-3 times of full talk time. But, on 15/09/2009 I recharged Rs. 150.00 and got only Rs. 135.99 talk values. Till now I complained several times. But, I am getting only assurance of "Sorry, please wait 24hrs/48hrs". This is really a typical harassment.
dear sir;
i am a balance is redused the RS.-30
i am a balance is redused the RS.-30
I am Rajesh my airtel no is [protected] last week a sum of Rs.30/- is dedected from the prepaid balance towards some event as make friends and today again a sum of Rs.30/- is dedected from balance towards the Airtel Radio, even i have not downloaded such activities.
Hence take necessory action on this and do the needful.Due to these type o[censored]nwanted actions from your end i was forced to cut your connection, Expcting your speedy actions in this regard. Expecting your favorable reply from your end within 2 days, to avoid the discontinue your connection, I would like to inform you that I am using u r connection more than 8 years.
Regards
Rajesh.P.R
Hence take necessory action on this and do the needful.Due to these type o[censored]nwanted actions from your end i was forced to cut your connection, Expcting your speedy actions in this regard. Expecting your favorable reply from your end within 2 days, to avoid the discontinue your connection, I would like to inform you that I am using u r connection more than 8 years.
Regards
Rajesh.P.R
Dear Sir,
My Name is Rajeev Gupta. My Mobile No. is [protected] and I am the user 5 to 6 years old. Today I was surfing in my mobile and when we finished our work then one message come to my mobile and this message is " Thanku for subscribing Game Zone and your balance is deducted from Rs. 99". I am surprising how the co. do such type of act and I am not understanding why the co. deduct my balance when we didn't subscrible any game zone. So kindly refund my money in to our account and hope co. again do not work like this.
Awaiting your reply.
With regards,
(Rajeev Gupta)
My Name is Rajeev Gupta. My Mobile No. is [protected] and I am the user 5 to 6 years old. Today I was surfing in my mobile and when we finished our work then one message come to my mobile and this message is " Thanku for subscribing Game Zone and your balance is deducted from Rs. 99". I am surprising how the co. do such type of act and I am not understanding why the co. deduct my balance when we didn't subscrible any game zone. So kindly refund my money in to our account and hope co. again do not work like this.
Awaiting your reply.
With regards,
(Rajeev Gupta)
hi,
for this types of complaints just send a mail to the nodal officer of the Airtel.
Once they got any written complaints they takes necessary actions.
All customer care representatives are fools they don't know anything and they also don't have any authorities. They are paid for making fool to the customers...
So mark a mail to the nodal officer of the Airtel.
for this types of complaints just send a mail to the nodal officer of the Airtel.
Once they got any written complaints they takes necessary actions.
All customer care representatives are fools they don't know anything and they also don't have any authorities. They are paid for making fool to the customers...
So mark a mail to the nodal officer of the Airtel.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
thanking you
regards