[Resolved]  Airtel Prepaid — fraud recharge, looting to customers

Air Tel Customer Services — Fraud Staff and calls

Hi.
2 weeks ago a girl names Suhana called me up form no# [protected] stating she is an Air Tel employee and got a billing scheme of 0 rental, and told me i've to pay Rs 600 as deposite.
I agreed on her and asked to send a field executive. form were filled by me i paid him the cash and the scheem is not yet activated yet on my sim... and the girl has just vanished ... no calls no now the cell is also switched off

Airtel — Charging fraudulently

Airtel has been charging me wrongly for hello tunes subscription. When I called them up they said that I must have set up the hello tune since it can be setup only from landline. This is a complete lie since I never set up the caller tune. They are a bunch of cheats

Namaste Mukesh,

This is to inform you that your concern listed on 15 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mukesh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Already I replied to ur email with contact number.

now you people not replying already i email to ur staff.. u people playing with us or doing time pass???

i received email from your side they said" within one working days we will contact you .but still we dint received any reply from your side...

i sopke with ur customer care supervisor,
he is unable to answer to my question. so he disconnect my phone line. SHAME ON YOU PEOPLE