Airtel Prepaid — DEDUCTION OF ISD CALL

VINOD RAJ SHARMA

from Mumbai, Maharashtra

Address:

Haryana

My prepaid mobile no. is [protected]. Yesterday a sum of rupees 15/- has been deducted from my account stating that i have made an ISD call whereas i have never used ISD. Most of the times Airtel deduct money from my account for the services which I never asked for / used. The company is cheating its customers. Moreover customer care number of Airtel does not respond.

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Comments

M. Rajashekar

from Hyderabad, Telangana

I have several spoke to your customer care executive. There is no response from any person. My problem is international calls are made from my mobile without my knowledge. On 08.03.11 I recharged for Rs.222/-. On 09.03.11 somebody made an international call from my mobile No.[protected] and a sum of Rs.210/- was deducted from my balance. I am really surprised that without my knowledge how can anyone make an international call. I had requested your executive to bar all my international calls. But he did not do so.

Please I once again request you to bar all the international calls from my mobile immediately.

Name : M. Raja Shekar,