[Resolved]  Airtel Prepaid — HIGHLY IRRESPONSIBLE & WORST SERVICE & BEHAVIOUR WITH CUSTOMERS

Address:South Delhi, Delhi

I AJAY PRATAP SINGH , HAD RECHARGED WITH RS 57/- FOR LOWERING THE ISD CALL RATES AT 1 p/s.But when I made call to U.S.A , they deducted enormous amt. of more than rs 50 for 19 mins.When I called to customer service they hanged up the call in the middle & also blocked the no. so that I could not speak to them again.

This happened 15 days before also & they blocked my no till yesterday & I was not able to connect to customer service
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel Prepaid — highly irresponsible , and billing issues

number used [protected]
1. a new offer of 98 recharge promises upto 2 gb usage of internet , but even after rc done(13-jan-10) i am being charged for the usage i contacted the ccare 4 times and was put on hold for more than 10 minutes each kindly get the issue resolved

2. i had recharged for 77/78 49 ps per call plan under airtel and was pretty much happy with it the validity was to expire in november 2010 , but again around dec 25 - 30 they changed the plan without any notice and now i am being charged 1.50 ps for every std call i make .kindly penalise this company badly so they dont play with customers anymore

mayur m mehta
#1313 , pritchard road ,
Robertsonpet KGF
563122
am user of airtel network . i had got my no. recharged for rs. 98 on 25th december. the scheme was i will get 700 msgs free per day till one month but the scheme didnyt activaed though i got the message of recharge. I logged the complaint on airtel customer care on 26th december and asked for immediate gratifaction and she asked me to wait till 29th december. i again called on 30th the asked me to wait for a day. i again called on 31st they asked for another 48 hours to resolve the issue.i again called on 2nd and again on 4th. nothing had been done.
nobody did anything rather one of executive put down the phone without answering and others were more concerencd for their feedback.
i mohemmad ali my sim is block the msg show in sim emergncy call what solusion this problem my mobile no is [protected]

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