Airtel Prepaid — Unnecessary calls and promotional SMS | |||
I am registered with DND and even them airtel ppl are give me unnecessary calls and sms. I have called Customer Care thrice and everytime they forward my call to their seniors and the senior asks for the numbers from which i get the calls ans sms and then notes down my alternate number and assures me that the issue will be resolved in 10 days as the senior is handling the problem. but nothing happens.If ever i loose or suffer any social or financial harm because of these unnecessary calls n sms at any stage, the airtel group will be sole responsible for that as my repeated requests gave gone in vain. No fun to talk to or write to nodal office because i have done the same in march april but didnt got a positive response from there too. regards, ajit bhagat [protected] Was this information helpful? | |||
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Thanks but no gain.
I received a call from yesterday from customer care that my issue is resolved n i told the guy that i have just received the promotional sms about half n hour ago. He said he would forward my request again...hehehehe...it makes me feel laugh n cheated n foolish.
requested on 10th aug, got the deadline to get things corrected by 20th aug, requested again on 20th aug, got the deadline og 30th aug..received call form customer care just after the promotional sms on 1st sep. that my issue is resolved and when i told him that i just received the promotional sms, he said he will forward the request again...so funny!!! isnt it and then the customer care officer got irritated when i told him all my past correspondences in vain, he just said that the matter is resolved from their side...n the irony is that i received the promotional sms again today...so airtel...!!!