[Resolved]  Airtel Prepaid — Sim blocked by airtel

Address:Darbhanga, Bihar

A prepaid sim card of Airtel was purchsed by our friend Mr. Rajesh Kumar Jha from the dealer of Airtel after submiting all the necessary documents. Mobile no. is [protected]. This no is activated by the company immediately.

But the company has blocked the sim on[protected] without any information. Customer care said that Sim was blocked on the ground that documents not received by them.

How company block the sim without information?
How company activate the sim without documents? It can be missused by any person.
What about our balance in sim card?

Kindly provide the solution for this problem.
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Aug 13, 2020
Complaint marked as Resolved 
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Company shows interest in sell of their product only and not give the after sell service to consumer.
Dear Rakesh Rana

As required by you my contact no and address is mentioned hereunder for your perusal :-

Saday Kumar Singh
E-246A, Street No. 4
West Vinod Nagar
New Delhi - 110001
Mo. [protected]/ [protected]

Further you can write me on my official address at Amira Foods (India) Limited, 54, Prakriti Marg, M.G. Road, New Delhi - 110001
E-Mail address saday.[protected]@amirafoods.com and Tel.[protected]Ex -129).

I also send the same message to [protected]@in.airtel.com

I solicit your kind support on the matter and resolve at earliest.

With Regards
Saday Kumar

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