[Resolved] Airtel - Prepaid — carelessness of customer care executives

AnantAwalkonde123

from Indore, Madhya Pradesh

Address:

Latur, Maharashtra

Dear sir,
Myself Anant Awalkonde and my AIRTEL no is [protected]. I purchase this prepaid card on my dads documents named Rameshwar Baswantappa Awalkonde,Latur. I request for customer care service center for MOBILE OFFICE settings. but they said every time to provide service within 5 minutes, but they dont. . One executive name is Mr.Sudhir Mali, he says for provide service within 5 minute but he cant. i request for improove the center services quality...and troubleshoot my problem as soon as possible..

Thanks..

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Aug 13, 2020

Complaint marked as Resolved

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Comments

hitendra patil

from Mumbai, Maharashtra

AIRTEL (PREPAID) — careless about customer

dear sir,
5 days ago, when my call was ended I got information about airtel radio, but when I make call on giving no. they directly cut my 30 rs. from my main balance. When I tell about to customercare centre they told me that it is your problem. Means, it shows carelessness about customer in Airtel.
H.S.Patil

chandrakanthbm

from Bengaluru, Karnataka

Airtel-Prepaid — refusing to refund after disconnection

I had taken prepaid connection numbering [protected] from Airtel at Airtel malleswaram relationship centre about 3 months back.I had submitted Passport xerox as document.Now after three months suddenly they have disconnected the number .When I asked the customer care for the reason they said ,I did not resubmit the document.But i never got the intimation in the first place.Not even a single SMS or Call .First of all these people don't know that Passport is the most legitimate document a person can have in India.

The surprising thing is now they are refusing to refund back remaining currency amount.

SHAHRUKH_NELO

from Pune, Maharashtra

I WANT BILL ON MY ADRESSS

prasanna murugesan

AirTel — Carelessness of customer care

Hi

I have been subscribed fot Airtel Cricket picture post without my permission

I have contacted many people in the customer care to unsubscribe the Airtel Cricket picture post, They said we will unsubsribe the same but all in vain.

They are collecting 30 Rupees/Month for this. I dont know why these people are not loyal to their company as this leads the customer to get irritated and change their sim to some other connections.

My humble request is Don't spoil your company's name and work to increase the customer or atleast dont loose the existing customer.