[Resolved]  Airtel Prepaid — Bikini Rich alerts and GPRS

Address:

Wayanad, Kerala

I had submitted two complaints about BIKINIRICH ALERTS...
I have been recieving messages "YOU HAVE BEEN RENEWED FOR BIKINIRICH ALERTS FROM AIRTEL AT RS.3 ".I recieve this message every day..I have never subscribed for any such alerts from airtel.
Each time i recieve this alert,I gets charged RS.3/RS.1 ..When there is a balace above Rs.3,I get charged Rs.3 and when I have a lower balance,I gets charger Re.1 each time I recieve this message.
When I lost more than 25.RS, I submitted my second complaint and I got back my Rs.25...
BUT THE ALERTS DIT NOT STOP...Now I have again lost about RS.30..
I REALLY WANTS THIS ALERTS STOPPED IMMEDIATELY AND I WANT MY MONEY BACK.....


I TRIED TO CONTACT AIRTEL CUSTOMER CARE SERVICE ALMOST EVERYDAY AND TILL NOW I COULD NOT REACH THEM ...
WHEN I CALL 121 OR [protected] THE COMPUTER SAYS THAT MY CALL IS BEING FORWARDED TO CUSTOMERCARE EXECUTIVE AND THEN THE CALL IS DISCONNECTED................
I AM REALLY DISSATISFIED WITH THE AIRTEL CUSTOMERCARE SERVICE...