[Resolved]  Airtel - Prepaid Mobile — Hellotune

I am using Airtel prepaid card. On Jan 11, 2010I received three continuous SMS from Airtel Number 543211.I just opened first SMS immediately money deducted from my account .


Immediately I sms them to cancel the helloring tone and call the customer care no [protected] to unsubscribe this service. They assure me that they will do it but till date (13/1/2010) it is not done. Really fed up by this without our knowledge they change the hellotones and then charge us. You are requested to look into this on urgent basis. I


I
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Airtel prepaid mobile — hellotune

Sir,

A call come from your company regarding hellotune. after some I found a message regarding subscription of hellotune. Subscription of such service is provided in my mobile without taking my consent/confirmation. so, pls. deactivate the service & reverse the balance which has been charged by your company.

Thanks,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information