[Resolved]  Airtel Prepaid Mobile Connection — Services suspended with no proper explanation

I took a new airtel mobiie connection from one of the dealers in Palavakkam, Chennai.
I submitted all the necessary documents needed for the new connection and got the SIM activated.
Every thing worked fine for a week when I got up one morning to found my services has been suspended. The reason being stated is "non submission of documents".
I talked to the dealer, he said he already submitted the documents.I called the customer care, and they said they havent received the documents.
My mobile remain dead for 2 days, after which the service resumed on itself.
I thought the issue is resolved.
But again the next week my services got suspended stating the same reason.
I was asked to re-submit the documents at any of the Airtel Showroom.
Im new to Chennai, don’t know any place here. Still I took pain to re submit all the documents to the showroom.
I was assured that the services will be resumed within 4 hrs, which never happened.
Every time ,on calling the customer care, I got the same mechanized response that once I re submit the documents, services will be restored within 72 hrs.
Its more that 4 days that I submitted the documents, but the service is not resumed.
I have been tortured, mentally harassed for all these days, since I was not able to reach any of my friends, near and dear ones which was really necessary since I am new to this place and need guidance time and again.
I have enough of Airtel, I vow never to use the service again.
Ill make sure none of my family members/friends will be using it either.

I can assure you I’ll go to the consumer court to make the company compensate for all the mental harassment the company make me go through.
As of now, I want you to give me back the balance left in my sim to be given back to me.
I no more want to use Airtel services.
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Aug 14, 2020
Complaint marked as Resolved 
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mobile connection — DISCONT MY MOBILE WITHOUT ANY INFORMATION

I have just bought a new postpaid Airtel connection chip (No. [protected]). without infomation airtell disconting my connection. I have visit several time vist airtell coustomet care shop and no body has replay. All person has hereatage to my. We have already pay advance rent of one but not airtell person has conforme to active to your connection.Airtel is painful because you have to wait till the voice stops parroting.
Customer Care really don't care about the customer. Perfect parrot in practiced English dictions, a little off-beat question confuses them thoroughly. They put you on hold and ask their supervisor. In my case,I asked whether the number was toll-free and "yes" came the reply.

Moral of the story: Don't trust Airtel. Don't buy Airtel. If you can't afford Hutch, go without a phone. Hire a messenger to send your messages. Above all, don't call customer care and waste your time. Buy some other card. Even an out-of-state on roam SIM.

Airtel — suspended my services

Hi,

This is Biplab Kumar Ghosh. My mobile no: [protected]

I took Airtel Lifetime conection connection. For that i submitted address proof Voter Identity Card and Local address proof where i am working at present.Several times i request the local retail seller(Vaishavi) about this problem, but they told me that they submitted all papers to the Airtel .
But Why you are suspended my services still it is not activating. I request you to look into that.

I am verr thankful for updatinfg of that.

mobile service — Re - connection with airtel

Dear sir/ Madam,

My NO. ([protected]) is alloted under name Annapurna Devi , Vill + Post - Manpaur, Distt. - Madhubani , Bihar, PIN - 847230. my mobile has been lost on 01.10.09 and i Disconnect with you.i also stop the no. by your coustomer care excutive at 121 service.

I want to reallot the No. on same name ( Annapurna Devi)

so, you are requested to feedback about thiis because phon holder belong to interrier area and no sufficient outlet of your like this user lived in 60 Km far distance from your outlet in Darbhanga (Bihar).

Please do the needfull.

Thanks and regards,

Manoj Kumar Jha
Mob- [protected]

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