Airtel Prepaid Mobile Connection — UNAUTHORISED DEDUCTION FOR VASPACK 50

Airtel Prepaid Mobile Connection — UNAUTHORISED DEDUCTION FOR VASPACK 50

S SUMAN NEGI from Bhopal, Madhya Pradesh

I have airtel mobile no [protected] last month this service provider has deducted 50 Rs from my prepaid account for vaspack 50, which was bymistake activated, after that i messaged them so many times to deactivate this vaspack 50 service, but i didn't get any response from the customer care and still they are deducting that amount from my account . Was this information helpful? No (0) Yes (0)

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Comments

ritesh2121

from Hyderabad, Telangana

Airtel Prepaid Connection — Unauthorised deduction

I am ritesh using u r prepaid coneection no.[protected] , I hve not download any game from u r Tadak live then also u hve deducated my balance, when i compliant to u r custumer care they said I hve activated at 7.30 am, & message come on 9.40 am or its possible that any service which ahs been acttivated at 7.30 am & message has sent at 9.40am & these happening from Two months u r deducating my balance without ant activation, these is not coorect & making me to change my service

naveenrawal

from Delhi, Delhi

Airtel — unauthorised deduction from prepaid connection

I am airtel pre-paid customer. On 22.10.2011, I received an SMS from AD-54888 stating that an amount of Rs.10 has been charged for missed call alert service. Again on 11.11.2011 Rs.30 has been charged on account of the said service renewal I have never requested for this service. This is totally illegal. When contacted through service centre, no proper reply was given. Request to refund my amount forthwith.