Airtel Prepaid Mobile Connection — Unformed disconnection | |||
The pre-paid Airtel connection was taken up in 2007 and has been used regularly and the account has been also re-charged on regular basis even we are living in Gurgaon and Bangalore on roaming since 2008. In several occasions, the phone was not used for 2-3 months when we were on overseas trip but this time even after using the phone 7 days prior from the date of deactivation, the number was deactivated without any prior notice. More surprisingly, none contacted us prior to the deactivation and especially, when over Rs. 500.00 is there in the account as balance ! The pre-paid number [protected] has been given to many people in India and abroad. I need the same number without any complications and please re-activate the number, immediately. The matter has been also reported to the TRAI and DOT, Govt. of India for their records. If you fail to do that then the matter will be given to my lawyer with a damage suit against Airtel and also the case will be forwarded to the Consumer court. An early action in this matter will be highly appreciated. Was this information helpful? | |||
 3 Comments | |||
Comments
deactive love pack service,
last two week activate love pack in my mobile, i want to deactivate this service in my mobile as soon as
possible.
my mobile number is [protected].
last two week activate love pack in my mobile, i want to deactivate this service in my mobile as soon as
possible.
my mobile number is [protected].
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Airtel prepaid mobile — disconnection of prepaid service without prior notice
my cell number bearing airtel prepaid connection [protected] got disconnected without prior notice by the company. When approached to the Airtel Customer Care and Local Airtel Center, i got reply that my cell number registration had been cancelled. My number still has Rs. 160/ in its prepaid balance. When i asked Airtel people to refund that amount, i got the reply that company could do nothing in that regard. Hence i want Airtel people to look into this matter and check what they can do to solve this out, or else i have to approach consumer forum to readdress my complaint.