[Resolved] Airtel Prepaid Mobile Service — sim registration failed | |
i have postpaid sim airtel no. [protected], now i convert in prepaid sim before one month & summit id proof ration card copy and a photo, whose demand by airtel dealer kasganj U P . but after a month my no. closed and messeged that "sim registration failed". I go for dealer say that he says yr document has not reached at upline but they agreed we have sent it with written letter. but till now my phone no. is not start.i requesting you please do check it . pavan agrawal kasganj U P 207123 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Dear Sir/Mam,
Today i.e. 19th October' 2009, I recharged my airtel prepaid no. [protected] for Rs. 51 having a scheme of reduced rates for local and STD call for Rs. 50 Paisa for Local and 60 Paisa for STD.Then I told to your authorized dealer to recharge my phone by Rs. 60. but he didn't tell me about the another plan of Rs. 60 run by your company and he then recharge my phone with the another scheme of Rs. 60, in which the calling rates are reduced only for local area @ 60 Paisa and STD rates remains the same @ Rs. 1.50 (All calling rates are charged at Per Minute).
Then I told the dealer to rectify his mistake and activate the scheme of Rs. 51 and recharge my phone by Rs. 60 BUT he refused to do so. THEN, I contacted to the customer care and inform them about all the incident happened with my brother and they also didn't help me.
Please help me out in this concern, It's not the matter of only Rs. 51 BUT it's the matter of CHEATING WITH CUSTOMERS.
Jyoti
Today i.e. 19th October' 2009, I recharged my airtel prepaid no. [protected] for Rs. 51 having a scheme of reduced rates for local and STD call for Rs. 50 Paisa for Local and 60 Paisa for STD.Then I told to your authorized dealer to recharge my phone by Rs. 60. but he didn't tell me about the another plan of Rs. 60 run by your company and he then recharge my phone with the another scheme of Rs. 60, in which the calling rates are reduced only for local area @ 60 Paisa and STD rates remains the same @ Rs. 1.50 (All calling rates are charged at Per Minute).
Then I told the dealer to rectify his mistake and activate the scheme of Rs. 51 and recharge my phone by Rs. 60 BUT he refused to do so. THEN, I contacted to the customer care and inform them about all the incident happened with my brother and they also didn't help me.
Please help me out in this concern, It's not the matter of only Rs. 51 BUT it's the matter of CHEATING WITH CUSTOMERS.
Jyoti
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Iht network ltd
403, 4th floor reliable pride
Oshiwara, Andheri(w)
Sub : sim registration failed
i have postpaid sim airtel no. [protected], 72, 74, now i convert in submit before one month & summit id proof ration card copy and a photo, whose demand by airtel dealer vidya communication in malad (w) . but after a month my no. closed and messeged that "sim registration failed". I go for dealer say that he says yr document has not reached at upline but they agreed we have sent it with written letter. but till now my phone no. is not start.i requesting you please do check it now I want to closed my 3 No & Please give back my money, my sim no is[protected],[protected]/[protected]
form Iht Network Ltd
No[protected]