[Resolved] Airtel Prepaid Mobile Service — froud by deduction without approval

Ravi101080

from Avinashi, Tamil Nadu

Address:

Himachal Pradesh

Sir
Today 7:15 pm,I have recharged my mobile by rs. 50
And get balance rs. 40 and at 8:40 pm I have received message that
Some value added services activated and net balance
Avaible rs 11 only and during this time I have not expend my call balance
And not activate any value added service
And at 9:00 pm I have discuss this problem with airtel cus.care but they deny
to refund the balance
Pla help me to get by balance back.

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Nov 5, 2016

Complaint marked as Resolved

Verified Support

Jan 25, 2013

Airtel Customer Care's response Namaste Ravi,

This is to inform you that your concern listed on 24 Jan. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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