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Airtel

[Resolved]  Airtel Prepaid Mobile Services — Not activation of the committed offer

Address:South Delhi, Delhi

I am Saurabh My NO is [protected].One week ago when I applied for portability.Custome care executive call me and told me we are giving you best offer just sms CANCELCO mob no to 51619.After 4-5 days has been passed today when I called some one my bal was 103.40 after a call of 4 sec my bal became 102.80.Means 60 paisa.After that I note that 60 Paisa is deducting from my account instead of 20 paisa. I got free talk time of 120rs A2A.But my rest offer 10p A2A & 30P A2Others has yet activate.

I Tried 198 100 times I am unable to connect the customer care.

WHAT IS THE REASON I AM UNABLE TO CALL CUSTOMER CARE.

Now I have no way to tell my problem.That is why I am complainting here

I want a quick resolution.It is very shamefull for Airtel side.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I KNOW MR RAKESH ITS A VERY BIG ISSUE AND YOU REQUIRE UNLIMITED TIME.EVERY DAY I AM WAITING FOR RESOLUTION AND EXECUTIVES SAYS IT WILL BE RESOLVED NEST DAY AGAIN THIS LOOPS COUNTINOUE.

WHERE IS THE RESOLUTION?

NOW SEND ME ONE MORE MAIL AND DEMAND FOR MORE TIME
Reply
Mr Rakesh I just check I call on my second no for 2 sec Again I was charged 60 Paisa instead of 10 paisa call to airtel.

I don't know why you are writing that my complaint has been resolved.Cam you call me.
Reply

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