[Resolved]  Airtel Prepaid — Prepaid Mobile Fraud

Address:

Gautam Buddha Nagar, Uttar Pradesh

Dear Airtel Customer care,

my details are as follows:
mobile Contact No: [protected]
Landline No:[protected]
DTH No:[protected]

From today morning Airtel Mobile service is unnecessarily charging money from my pre-paid balance:
1st the say that 60/- for GPRS, i said its ok and deactivated the GPRS service (I Already have Airtel Wi-Fi service so no need to take the GPRS. btw i accepted that may be by mistaken)
Then Again they Charged Rs. 60/-+15/- for Hello tune (which i never asked and they are complaining that i made a request @ 09:11 PM which is completely FALSE), I never like any kind of hello tune and I never applied for that.
In a single day they charged Rs. 135/- UNNECESSARILY!!! IS THIS BECAUSE I'M OLD CUSTOMER OF AIRTEL???
CAN'T I USE ANY OTHER SERVICE?

It's my request to give my Rs. 135/- or @least Rs 75/- BACK or I'm going to DISCONTINUE ALL THIS FRAUD NETWORK (Including BROADBAND, LAND-LINE & AIRTEL DTH) AND I'LL DEFINITELY ASK MY OTHER COLLEAGUES TO CHANGE THE SERVICE PROVIDER.

And one of Airtel Executive talked to me in very harsh mannner! I'm going to put this issue in Public Consumer Forum! and I'll Just wait till ending my remai ning Balance then I'll change all the network.

Thanks for Ur such a POOR Service.





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With Regards
Ashutosh C. Pandey