[Resolved]  Airtel Prepaid Number — Number Disabled Without Notice

Address:Ludhiana, Punjab

Dear Sir / Mam,

I am an Airtel Prepaid Customer From past 10 years and have been using the number [protected] since then. The number was completely active till yesterday 3rd jan 2013, 9:00 Pm. Suddenly my Phone started showing my SIM card to be invalid. When called Airtel customer care they are not ready to give me relevant answer against my number been permanently disabled from the system.

Today morning when I went to Airtel Customer Care office in ludhiana, they told me that you have not used this number from past 3 months, so your number has been disabled permanently from the system.

Sir, If I am using the same number from 10 yrs, what has Happened within 3 months that customer care people are like you are not using your number.

My each bank account, my email address, my other business transactions are associated with this Number. And I cannot Even transact any amount without this number in my hand.

So please Look into this matter on urgent and Prior basis, So that i can use my accounts, and emails back again.

Looking forward to hear from you soon.

Thanks and Regards,
Rahul Aggarwal
Ludhiana
Alternate; [protected]
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Oct 16, 2016
Complaint marked as Resolved 
Verified Support
Jan 10, 2013
Airtel Customer Care's response
Namaste mr. Aggarwal,

We would like to inform you that your concern listed 04 Jan. 2013 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Complaint comments 

Comments

Airtel Prepaid — Number has been disabled from Airtel

hi,

My collegue prepaid telphone number suddenly has been disable after 4 year & as per airtel customer care the reason behind this is because of negative verification, My question is verification is not yet done in 4 year. this is very poor service by airtel & the reason is unresposible.
my mobile no [protected] has been fallen kindly requisted to please disconnect out going as welll as incoming service

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