[Resolved]  Airtel Prepaid — Can't connect to customer-care

Address:

Ernakulam, Kerala

Sir,

This is to inform you that I am using two airtel mobile service for last three years. But recently when I contact customer-care from these two No; (given below) for asking some problem through dialling 121 and 198, I can't access to them. I dialled from another airtel mobile and telling my problem to customer-care. They say's with in few days your problem will solve. I contact airtel office in Kadavanthra, Kochin. They mailed to chennai office about my problem. Too many messages are getting in my mobile from customer-care, telling your IVRP is working fine. Even for last three week I can't acces to customer-care. I think they are cheating me

These are the two Numbers: [protected] and [protected]