[Resolved]  Airtel Prepaid Plan — Changes in Call charges with out information

Hi,

My name is Puneet no. is [protected] as I am having this no. for last 2 years. The call charges for this no. was 50 paise local & 1.50 Paise for STD from last two years, But suddenly on 3rd march 2009 they stared charging me 1 Rupee for local without any information, when I have called on there customer care center they told me it happen due to your plan has been changed in normal plan, when I told him with out any intimation how they changed my plan and speak there management, they told me it is happen due to some technical problem it will be resolve with in 24 hours, After passing 48 hours I am not getting any response from there side. The customer care’s person cut my call after saying waiting for few minutes I will transfer your call to management.

Please do needful

Waiting for your positive respone

Thanks & regards

Puneet
[protected]